This Refund Policy outlines the terms and conditions regarding refunds for services provided by me, semahshiri.com, as a freelancer. My goal is to ensure you are satisfied with my services. However, if you are not satisfied, please review the following terms.
2. Refund Eligibility
Service Dissatisfaction
If you are not satisfied with the quality of the service provided, you must notify me within 7 days of receiving the final deliverable. I will work with you to resolve the issue. If the issue cannot be resolved, a partial refund may be considered based on the work completed.
Project Cancellation
If you decide to cancel the project before I start working, you may be eligible for a full refund, minus any non-refundable fees (e.g., payment processing fees). If the project is already underway, a partial refund may be issued based on the amount of work completed.
3. Non-Refundable Services
Completed Work:
Services that have been fully rendered and delivered as per the agreed-upon scope are non-refundable.
Change of Mind:
Refunds will not be issued for changes in scope or if you decide not to use the services after delivery.
Third-Party Fees
Any fees paid to third parties on your behalf (e.g., hosting fees, software licenses) are non-refundable.
4. How to Request a Refund
To request a refund, please contact me at samehshiri7@gmail.com with your order details, the reason for the refund request, and any relevant supporting information. I will review your request and respond within 7 business days.
5. Refund Processing
If a refund is approved, it will be processed through the original payment method within 14 business days. Please note that processing times may vary depending on your payment provider.
6. Amendments to This Refund Policy
I reserve the right to update or change this Refund Policy at any time. Any changes will be posted on this page with an updated effective date.
9. Contact Me
If you have any questions or concerns about this Refund Policy, please contact me at samehshiri7@gmail.com
